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Measuring perceived helpfulness of computerized decision aid for youth

Sarif, Siti Mahfuzah and Ibrahim, Norfiza and Shiratuddin, Norshuhada (2015) Measuring perceived helpfulness of computerized decision aid for youth. Jurnal Teknologi, 77 (29). pp. 77-83. ISSN 0127-9696

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Abstract

The nature of a decision aid is to provide assistance to the users.The assistance should be evaluated from two different perspectives, as human decision making models are mostly based on two approaches: process oriented and outcome oriented. Hence, the property of providing useful assistance (i.e., helpfulness) through a decision aid needs to consider both process and outcome factors.This study explores the constructs of measuring helpfulness through a systematic process which result in four dimensions being identified: reliability, decision making effort, decision process awareness, and confidence.A quantitative validation was also reported on measuring perceived helpfulness of a computerized decision aid for youth, known as YouthPDA.

Item Type: Article
Uncontrolled Keywords: Measuring helpfulness, computerized decision aid
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions: School of Multimedia Technology & Communication
Depositing User: Dr. Siti Mahfuzah Sarif
Date Deposited: 21 Jul 2016 07:09
Last Modified: 21 Jul 2016 07:09
URI: https://repo.uum.edu.my/id/eprint/18438

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