Suhaimi, Amarul Waqi and Marzuki, Najib Ahmad and Mustaffa, Che Su (2014) The relationship between emotional intelligence and interpersonal communication skills in disaster management context: A proposed framework. Procedia - Social and Behavioral Sciences, 155. pp. 110-114. ISSN 1877-0428

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Abstract

The purpose of this paper is to explain the relationship between emotional intelligence and interpersonal communication skills in the context of disaster management in Malaysia and to provide a conceptual framework for the future research. This paper also discusses some previous studies on emotional intelligence, interpersonal communication skills and disaster management in Malaysia that constitute the building of the conceptual framework. The main aim of the framework is to outline the relationship between emotional intelligence and interpersonal communication skills in Malaysian disaster management context.

Item Type:	Article
Uncontrolled Keywords:	Emotional intelligence; interpersonal communication skills; disaster management
Subjects:	P Language and Literature > PN Literature (General)
Divisions:	School of Applied Psychology, Social Work & Policy
Depositing User:	Prof. Dr. Najib Ahmad Marzuki
Date Deposited:	05 Jan 2016 01:00
Last Modified:	26 May 2016 00:19
URI:	https://repo.uum.edu.my/id/eprint/16820

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