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Software process certification: A practical model for maintaining software quality

Baharom, Fauziah and Yahaya, Jamaiah H. and Deraman, Aziz and Hamdan, Abdul Razak (2013) Software process certification: A practical model for maintaining software quality. International Journal of Information Processing and Management, 4 (3). pp. 51-61. ISSN 2093-4009

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Software quality issues are considered as important and critical due to the uncertainties situation among stakeholders, users and suppliers to guarantee and assure the status of the software products.Previous studies have indicated that some software organizations did not adopt and practice any development standards during software development and their products seemed to face quality problems throughout its life cycle. At the same time, users claim that software quality is not getting improved but deteriorated steadily and worsening.This situation indicates that there is still lack of mechanism for monitoring and ensuring the quality status of the software products and third party assessment and certification are one option to solve this uncertainty.A new model for software certification named as Software Process Assessment and Certification (SPAC) was developed that emphasizes on five main factors: the quality of process, the quality of people, the use of development technology, the quality of working environment and project constraints.The factors were identified through the state of theory and practices.The practicality of the SPAC model was validated through collaboration with industries in Malaysia via case study.The result of the case study indicates that the proposed model is feasible and practical in the real working environment.

Item Type: Article
Uncontrolled Keywords: Software Process Assessment and Certification (SPAC), Software Process Quality Factor, Software Development Process, Software Quality
Subjects: Q Science > QA Mathematics > QA76 Computer software
Divisions: College of Arts and Sciences
Depositing User: Dr. Fauziah Baharom
Date Deposited: 21 Apr 2014 05:29
Last Modified: 21 Apr 2014 05:29
URI: http://repo.uum.edu.my/id/eprint/10672

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