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Key-drivers in hotel and environmental management: a comparative analysis in Malaysia

Kasim, Azilah and Scarlat, Cezar and Rashid Radha, Jasmine Zea Raziah Radha (2008) Key-drivers in hotel and environmental management: a comparative analysis in Malaysia. International Journal of Management and Enterprise Development, 5 (2). p. 123. ISSN 1468-4330

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In tourism, the environment is a core business product.Since hotels occupy a central place in the tourism industry and its development does impact upon the environment considerably, it is believed that hotels should be more proactive in their managerial response concerning environmental performance.Using interview data, this study compares the environmental management practices among hotels operating in Penang and Langkawi, Malaysia.The results have shown that although hotel companies in both destinations are concerned with environmental management issues, many are not proactive enough in their responses and prefer to only take management initiatives that have considerable financial benefits for their business.Focus has been mainly on cost-cutting management measures such as minimising energy use and water conservation as this contributes directly toward a hotel|s profitability. In both cases, business refuses to take sole ownership on environmental management.Instead, the government and society are expected to play a leading role before business can be expected to emulate.

Item Type: Article
Uncontrolled Keywords: environmental management, hotel management, sustainable tourism, Penang Island, Langkawi Island, Malaysia, energy use, water conservation, financial benefits, sustainability
Subjects: G Geography. Anthropology. Recreation > GV Recreation Leisure
Divisions: School of Tourism, Hospitality & Environmental Management
Depositing User: Prof. Dr. Azilah Kasim
Date Deposited: 01 Jun 2017 07:03
Last Modified: 01 Jun 2017 07:03
URI: http://repo.uum.edu.my/id/eprint/22109

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