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Among the young generation, the antecedents and consequences of Intention and Satisfaction affects online banking adoption


Alekam, Jamal Mohammed Esmail and Mohd Mokhtar, Sany Sanuri and Md Salleh, Salniza and Mabkhot, Hashed Ahmad and Shahardin, Nur’izzate Iwana and Rosli, Fatin Nabilah and Asmi, Nor Asniza and Jamian, Nur Hayati and Abdul Amzah, Nur Asyhana Tasneem (2017) Among the young generation, the antecedents and consequences of Intention and Satisfaction affects online banking adoption. In: 4th Conference on Business Management, 29 - 30 Oktober 2017, The Gurney Resprt Hotel & Recidences Penang, Malaysia....

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Abstract

The objective of this study is to finde among the young generation, the antecedents and consequences of Intention and Satisfaction affects online banking adoption through Malaysian Universities students.This study was carried out because lack of studies, only a few studies has examined the influence of security, trust, on the intention to use online banking.and examine the relationship between intention to use online banking and adoption of online banking.In addition satisfaction on the adoption of online banks among young generation.The Partial Least Squares Structural Equation Modelling (PLS-SEM) was employed in the data analysis.The findings revealed a strong significant relationship between the variables.The study concludes with a discussion on the contributions, limitations as well as suggestions for future research.

Item Type: Conference or Workshop Item (Paper)
Additional Information: eISBN 978-967-0910-76-5 Organized by: School of Business Management, Universiti Utara Malaysia.
Uncontrolled Keywords: Adoption of online banking, Satisfaction Intention, Trust, Security, Accessibility
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: School of Business Management
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 15 Mar 2018 01:37
Last Modified: 15 Mar 2018 01:37
URI: http://repo.uum.edu.my/id/eprint/23686

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