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Radical innovation in financial institution: Exploring the business process reengineering (BPR) practices and the level of its implementation in Nigeria


Ringim, Kabiru Jinjiri and Razalli, Mohd Rizal and Hasnan, Norlena (2012) Radical innovation in financial institution: Exploring the business process reengineering (BPR) practices and the level of its implementation in Nigeria. In: 3rd International Conference on Arab-Malaysian Islamic Global Business & Entrepreneurship (3rd AMBGE), 9 - 13 July 2011, University of Jordan, Amman, Jordan. (Unpublished)

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Abstract

Business Process Reengineering(BPR) can radically improve operational process of an organization for superior organizational performance.The main objective of this paper is to explore the BPR practices in Nigerian financial institutions.Additionally, it also examines the level of implementation of BPR practices in these institutions.The data received from the commercial bank departments was analysed using the SPSS software.The findings show that BPR implementation was found in various operational processes in banks.In addition, the findings also indicate that the banks managers have perceived that their banks are effectively implementing BPR-related factors namely change management, process innovation, IT usage, and IT capability.The research is significant to the banks, financial institutions and entrepreneurs in making decisions related to BPR.

Item Type: Conference or Workshop Item (Paper)
Additional Information: Organized by College of Business Universiti Utara Malaysia in collaboration with University of Jordan
Uncontrolled Keywords: Factors of business process reengineering, Information technology capability, Banks, Nigeria
Subjects: H Social Sciences > HG Finance
Divisions: School of Technology Management & Logistics
Depositing User: Dr. Mohd Rizal Razalli
Date Deposited: 20 Apr 2014 07:01
Last Modified: 21 Apr 2016 00:39
URI: http://repo.uum.edu.my/id/eprint/10519

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