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Measuring communication styles in the Malaysian workplace: Instrument development and validation


Abu Bakar, Hassan and Walters, Timothy and Halim, Haslina (2014) Measuring communication styles in the Malaysian workplace: Instrument development and validation. Journal of Intercultural Communication Research, 43 (2). pp. 87-112. ISSN 1747-5759

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Abstract

The aim of the present study is to access communication style in the Malaysian work- place through the development and validation of a communication scale appropriate to the Malaysian workplace.The analysis involved data from 200 state development employees, and construct and criterion-related validation using data from 510 employees, representing three organizations in Malaysia.The results provided support for the use of language (pekerti) and communication and interaction (bicara) as crucial communication dimensions for the Malaysian workplace, which are identified from the item-generation procedure.

Item Type: Article
Uncontrolled Keywords: Communication; Cultural Context; Workplace; Organization Citizenship Behaviour; Workgroup
Subjects: P Language and Literature > P Philology. Linguistics
Divisions: School of Multimedia Technology & Communication
Depositing User: Dr. Hassan Abu Bakar
Date Deposited: 21 Apr 2014 02:55
Last Modified: 27 Apr 2016 03:50
URI: http://repo.uum.edu.my/id/eprint/10641

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