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Knowledge management in evaluating technology: Study on how firm select their technology needs

Mohd Nawi, Mohd Nasrun and Ibrahim, Amlus and Mat, Ab Wahab and Mohd Ariffin, Mazrifirdaus and Asree, Susita (2006) Knowledge management in evaluating technology: Study on how firm select their technology needs. In: Knowledge Management International Conference and Exhibition 2006 (KMICE 2006), 6-8 June 2006, The Legend Hotel Kuala Lumpur.

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This paper study the approach of the Knowledge Management concept in making assessment of the technology investment evaluation and benefits identification.It is thus with the increasing amount of technology investment and substantial evidence of failure, together with claims of gaining competitive advantages Evaluation of technology benefits in most cases concerned mainly with either the classification of types of benefits or the initial assessment and justification procedures for identifying and evaluating potential benefits which technology project may deliver.Technology on it own does not deliver benefits.If benefits are derived from technology through business changes, then it is reasonable to assumes that the implication of these changes be assessed before the technology being utilized in order to quantify the potential the potential benefits.It was found out that the decision to invest resources into technology is taken with the help of actin plan (a strategy)aimed at achieving the technology investment target like efficiency (quality of service) improving business process (modeling) and specification of technology benefit objectives.When the evaluation dictates a change to the system, benefit profiles and programmers are updated; it is the perspectives for the technology selection.

Item Type: Conference or Workshop Item (Paper)
Additional Information: ISBN: 9833282903 Anjuran: Faculty of Information Technology, Universiti Utara Malaysia
Uncontrolled Keywords: Evaluation, information system, information technology strategy, investment.
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: College of Arts and Sciences
Depositing User: Dr. Sr. Mohd Nasrun Mohd Nawi
Date Deposited: 22 Apr 2014 02:47
Last Modified: 03 May 2017 01:09
URI: http://repo.uum.edu.my/id/eprint/10814

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