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The relationships among knowledge management processes, innovation, and organisational performance in the Iraqi MTS


Al-Hakim, Laith Ali Yousif and Hassan, Shahizan (2012) The relationships among knowledge management processes, innovation, and organisational performance in the Iraqi MTS. In: Knowledge Management International Conference (KMICe) 2012, 4 – 6 July 2012, Johor Bahru, Malaysia.

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Abstract

Present study examines of the relationships among knowledge management processes, innovation, and organisational performance in the Iraqi mobile telecommunications sector.The perspective of this research suggests that knowledge processes are essential capabilities for effective innovation and organisational performance. Through analysis of surveys collected from 220 mid-level managers, present study empirically tested a proposed theoretical framework by estimating structural equation model. The results show that knowledge management processes had a statistically significant and direct positive effect on innovation.Additionally, the direct relationship of knowledge management processes with organisational performance was positively affected, but it was not statistically significant.More importantly, the findings indicate that knowledge management processes had a positive and statistically significant effect on organisational performance through the partial mediation effect of innovation. Present study concludes with a conclusions and contribution of the research.

Item Type: Conference or Workshop Item (Paper)
Additional Information: ISBN: 9789832078661 Organized by: UUM College of Art & Sciences, Universiti Utara Malaysia
Uncontrolled Keywords: Mobile telecommunications sector,knowledge management processes, innovation,balanced scorecard,and organisational performance.
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: College of Arts and Sciences
Depositing User: Prof. Dr. Shahizan Hassan
Date Deposited: 23 Apr 2014 00:35
Last Modified: 30 May 2016 01:56
URI: http://repo.uum.edu.my/id/eprint/10823

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