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Knowledge management in globally distributed software development teams: Sensemaking challenges

Aman, Aini and Nicholson, Brian (2012) Knowledge management in globally distributed software development teams: Sensemaking challenges. In: Knowledge Management International Conference (KMICe) 2012, 4 – 6 July 2012, Johor Bahru, Malaysia.

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Offshore software development presents a variety of knowledge management challenges. In this paper, we aim to improve our understanding of knowledge management challenges faced by globally distributed software development teams. Case study findings are analysed across two phases of initiation and growth. In the initiation phase we identify sense making challenges and the growth phase presents practices that were undertaken to cope with the challenges. The paper contributes the theoretical concept of imagination to the sensemaking literature as well as advancing our understanding of practices to overcome knowledge management challenges.

Item Type: Conference or Workshop Item (Paper)
Additional Information: ISBN: 9789832078661 Organized by: UUM College of Art & Sciences, Universiti Utara Malaysia
Uncontrolled Keywords: Interpretive case study, team, project, longitudinal, software development,outsourcing.
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: College of Arts and Sciences
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 23 Apr 2014 00:40
Last Modified: 25 May 2015 01:37
URI: http://repo.uum.edu.my/id/eprint/10826

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