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The vendor and user organizations characteristics for COTS software evaluation and selection


Baharom, Fauziah and Tarawneh, Feras and Yahaya, Jamaiah and Zainol, Azida and Puteh, Nurnasran and Mohd, Haslina and Muhd Darus, Norida and Marzuki @ Matt, Zaharin and Yasin, Azman (2012) The vendor and user organizations characteristics for COTS software evaluation and selection. In: Knowledge Management International Conference (KMICe) 2012, 4 – 6 July 2012, Johor Bahru, Malaysia.

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Abstract

Since the Commercial off-the-shelf (COTS) software become widespread components in the market for building the systems with less time and cost, the COTS evaluation and selection becomes a non-trivial task. There are many models attempted to propose a set of characteristics for evaluating and selecting COTS software.However, these models have concentrated on the functional and quality characteristics of COTS software, leaving other effective characteristics related to vendor (the organization that developed, support, and realized COTS software) and user (the organization that integrated and used COTS software) organizations. Therefore, this paper proposed a set of important characteristics relevant to the vendor and user organizations that play important role to discriminate between COTS alternatives in COTS evaluation and selection process.Most of the related studies have been analyzed and carefully studied in the literature to identify and propose these characteristics together with their attributes and associated metrics.

Item Type: Conference or Workshop Item (Paper)
Additional Information: ISBN: 9789832078661 Organized by: UUM College of Art & Sciences, Universiti Utara Malaysia
Uncontrolled Keywords: Vendor organization characteristics, User organization characteristics, COTS evaluation and selection, COTS characteristics.
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: College of Arts and Sciences
Depositing User: Dr. Fauziah Baharom
Date Deposited: 04 May 2014 10:49
Last Modified: 07 Dec 2016 01:01
URI: http://repo.uum.edu.my/id/eprint/10929

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