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Capturing tacit knowledge for assessing employees’ competency and productivity


A. Jabar, Marzanah and Sidi, Fatimah and Selamat, Mohd Hasan and Abdul Ghani, Abdul Azim and Ibrahim, Hamidah and Baharom, Salmi (2010) Capturing tacit knowledge for assessing employees’ competency and productivity. In: Knowledge Management International Conference 2010 (KMICe2010), 25-27 May 2010, Kuala Terengganu, Malaysia.

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Abstract

Organization has to evaluate the competencies of their workers to improve organizational productivity.However, this is difficult because organizations have difficulties to capture and retain knowledge especially tacit knowledge of their employees. The study reviewed selected literature on management knowledge and employers competencies. It also reviewed existing frameworks in knowledge management focusing on the capturing and storing tacit knowledge.Results of this study will include theoretical concept for capturing tacit knowledge and storing them besides developing a model for measuring employee’s competencies in the organization. This study contributes in assessing knowledge workers performance to improve their productivity in an organization.

Item Type: Conference or Workshop Item (Paper)
Additional Information: ISBN 978-983-2078-40-1 Organized by: UUM College of Art & Sciences, Universiti Utara Malaysia
Uncontrolled Keywords: Tacit knowledge, competencies, knowledge management
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: College of Arts and Sciences
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 22 May 2014 04:35
Last Modified: 22 May 2014 04:35
URI: http://repo.uum.edu.my/id/eprint/11098

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