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Knowledge management contribution measurement model

Santiago Junior, Jose’ Renato Sa’tiro (2008) Knowledge management contribution measurement model. In: Knowledge Management International Conference 2008 (KMICe2008), 10-12 June 2008, Langkawi, Malaysia.

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Presently it is easy to verify the high value of knowledge as one of the most important factors that generate wealth for organizations.There are some difficulties in measuring the contribution that knowledge management can provide to the companies’ results.Therefore it is possible to verify how complicated it is to structure a measurement model related to the benefits provided by the actions involved with the creation, registering, dissemination and sharing of knowledge.The objective of this article is to show a case study about the development of a knowledge management contribution measurement model in a Brazilian engineering and construction company.

Item Type: Conference or Workshop Item (Paper)
Additional Information: ISBN 978-983-3827-73-2 Organized by: College of Arts and Sciences, Universiti Utara Malaysia
Uncontrolled Keywords: Knowledge, Measurement, Intellectual Capital, Intangible Assets
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: College of Arts and Sciences
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 20 Aug 2014 02:32
Last Modified: 20 Aug 2014 02:32
URI: http://repo.uum.edu.my/id/eprint/11401

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