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Critical success factors to knowledge management implementation: A holistic approach

Chong, Siong Choy (2006) Critical success factors to knowledge management implementation: A holistic approach. In: Knowledge Management International Conference and Exhibition 2006 (KMICE 2006), 6-8 June 2006, The Legend Hotel Kuala Lumpur.

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The objective of this paper is to propose a comprehensive set of critical success factors (CSFs) that would enable successful knowledge management (KM) implementation in organisations. Building upon the work of Chong and Choi (2005), various models of KM CSFs proposed by researchers and practitioners were comprehensively reviewed.Based on the results of a myriad of relevant research, this paper concludes that successful deployment of a KM programme depends on eleven CSFs. The identification of these factors has important implications on organisations in this knowledge-based economy (k-economy) where success is dependent on knowledge and how it is managed.

Item Type: Conference or Workshop Item (Paper)
Additional Information: ISBN 983-3282-90-3 Organized by: Faculty of Information Technology, UUM
Uncontrolled Keywords: Knowledge management; Critical success factors; Knowledge management framework; Knowledge management implementation
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: College of Arts and Sciences
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 20 Aug 2014 06:54
Last Modified: 20 Aug 2014 06:54
URI: http://repo.uum.edu.my/id/eprint/11458

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