Rodríguez, Giraldo León and Sentí, Vivian Estrada (2006) Necessity of knowledge management in university managerial processes: Experiences in Cuba. In: Knowledge Management International Conference and Exhibition 2006 (KMICE 2006), 6-8 June 2006, The Legend Hotel Kuala Lumpur.

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Abstract

The institutions of higher learning have between their main missions the one to compile, to process, to storage, to generate, to transmit and to apply knowledge to their students and to the society as a whole. Prestige, image, sustainability, competitiveness, quality of the different university services, depends on the degree of the knowledge management (K.M.) that it is made.The present paper tries to argue the introduction of the K.M. in the university management in XXI century, from its complexity, the influences and the new requirements of the surroundings.Initially the fundamental challenges of higher education are exposed as well as the corresponding managerial complexity of these institutions.From these assumptions, it is argued the necessity of introducing the knowledge management in the university managerial processes.It is exposed the bonds between university management, knowledge management and the decision making.The fundamental K.M. components are detailed as well as the use of intranets–information technology support of K.M., and the necessary balance that must exist between these technological and organizational components. Finally three concrete experiences of knowledge management introduction in the Cuban Higher Education Ministry (HEM) are exposed.

Item Type:	Conference or Workshop Item (Paper)
Additional Information:	ISBN 983-3282-90-3 Organized by: Faculty of Information Technology, UUM
Uncontrolled Keywords:	Knowledge Management, University Management.
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	College of Arts and Sciences
Depositing User:	Mrs. Norazmilah Yaakub
Date Deposited:	20 Aug 2014 08:16
Last Modified:	20 Aug 2014 08:16
URI:	https://repo.uum.edu.my/id/eprint/11467

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