Krishnaswamy, Girija (2006) Integration as a key concept in knowledge management – Implications for e-government. In: Knowledge Management International Conference and Exhibition 2006 (KMICE 2006), 6-8 June 2006, The Legend Hotel Kuala Lumpur.

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Abstract

The industrial economies of ‘scale’ and ‘scope’ are being transformed into digital economies of ‘depth’ and ‘coordination’. This is being facilitated by dramatic improvements in the Information and Communication Technologies (ICTs).The main strength for the efficiency of networked operations is derived from the ability to integrate disparate computer systems, creating seamlessly integrated networks. This ‘ubiquity’ depends for most part on the ‘capability of systems talking to each other’; referred to otherwise as ‘Integration’.The notion of ‘Integration’ is easy to talk about, but hard to implement in Information Systems (IS).This paper will identify some of the challenges faced by IS professionals when it comes to integrating services to create flexible business processes and deliver Just in Time (JIT) e-Business.e-Government as an application will be used to demonstrate how governments all over the world are using ‘Integrated Service Delivery’ (ISD) to enhance the quality of service provision to the citizens and how Knowledge Management is helping to achieve this.

Item Type:	Conference or Workshop Item (Paper)
Additional Information:	ISBN 983-3282-90-3O Organized by: Faculty of Information Technology, UUM
Uncontrolled Keywords:	e-Government, Knowledge Management, Information and Communication Technologies (ICTs), Information Infrastructure, Business Con tinuity, Integration, Flexibility, Just in Time (JIT) e-Business.
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	College of Arts and Sciences
Depositing User:	Mrs. Norazmilah Yaakub
Date Deposited:	20 Aug 2014 08:21
Last Modified:	20 Aug 2014 08:21
URI:	https://repo.uum.edu.my/id/eprint/11470

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