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KM strategy for E-Government: An exploratory study of local authorities in Malaysia


Salleh, Kalsom and Syed Ahmad, Syed Noh (2006) KM strategy for E-Government: An exploratory study of local authorities in Malaysia. In: Knowledge Management International Conference and Exhibition 2006 (KMICE 2006), 6-8 June 2006, The Legend Hotel Kuala Lumpur.

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Abstract

This paper explores the role of Knowledge Management (KM) in Local Authorities in the broader perspective towards achieving the Electronic Government(E-Government) orientation in Malaysia.This research used a survey questionnaire distributed to all senior and middle management government officers in three types of Local Authorities located in the Federal Territory of Kuala Lumpur and the State of Selangor.These government officers are responsible for strategic policies and operational management in various departments of the Local Authorities.The responses from the questionnaires will provide answers to two critical factors of KM strategy of the Local Authority which are human resources and technology infrastructure in developing knowledge based civil service and the implementation of E-Government.

Item Type: Conference or Workshop Item (Paper)
Additional Information: ISBN 983-3282-90-3 Organized by: Faculty of Information Technology, UUM
Uncontrolled Keywords: Knowledge-based Economy, Electronic Government, Knowledge Management and Local Authorities
Subjects: J Political Science > JS Local government Municipal government
Divisions: College of Arts and Sciences
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 24 Aug 2014 01:18
Last Modified: 24 Aug 2014 01:18
URI: http://repo.uum.edu.my/id/eprint/11481

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