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Implementing an effective knowledge management program: A best practice case study


Damodaran, Meledath (2006) Implementing an effective knowledge management program: A best practice case study. In: Knowledge Management International Conference and Exhibition 2006 (KMICE 2006), 6-8 June 2006, The Legend Hotel Kuala Lumpur.

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Abstract

This paper is a discussion of the evolution and development of a Knowledge Management (KM) system at a major innovation and project -based software organization that delivers custom IT enabled business solutions to customers across the globe, that we will refer to as ABC, Inc.This study looks at the lessons learned in the process from the point of view of the author, who served as a consultant and a member of the KM team for a time.Some of the lessons may serve as best practices, especially for project based organizations who are embarking on an integrated approach to the leveraging and management of organizational knowledge.

Item Type: Conference or Workshop Item (Paper)
Additional Information: ISBN 983-3282-90-3 Organized by: Faculty of Information Technology, UUM
Uncontrolled Keywords: Knowledge Management, Case Study, Best Practices
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: College of Arts and Sciences
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 14 Jul 2014 08:17
Last Modified: 14 Jul 2014 08:17
URI: http://repo.uum.edu.my/id/eprint/11495

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