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Refinement of the ISO 9126 model for evaluating software product quality in e-Book


N. N., Haslinda and M. A. Z., Fariha and A. W. S., Fahmy and W. O. W., Roslina and A. A. N., Sukinah and Y., Azliza and S. N., Suhana and Shiratuddin, Norshuhada (2014) Refinement of the ISO 9126 model for evaluating software product quality in e-Book. Australian Journal of Basic and Applied Sciences, 8 (4). pp. 29-34. ISSN 1991-8178

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Abstract

Despite the widespread use of e-Book in education, there is yet a standard framework for evaluating the quality of software products in e-Book.Research efforts mainly focus on technological breakthroughs and limited to attention has been given to the evaluation of software product quality.As such, this paper aims to propose a refinement of the ISO 9126 model for evaluating software product quality in e-Book.Popular Software Quality Models are reviewed including McCall, Boehm, FURPS, Dromey and ISO 9126.Refinements to ISO 9126 resulted in the identification of five quality characteristics (Functionality, Reliability, Usability, Efficiency,Portability) and 16 sub -characteristics (Suitability, Accurateness, Security, Interoperability, Maturity, Fault Tolerance, Recoverability, Understandability, Learnability, Operability, Attractiveness, Time Behavior, Adaptability, Installability, Coexistence, Replaceability).There are two contributions of this work: a Software Quality Model for e-Book; and the identification of quality metrics to support the evaluation of software product. The refined model provides a formal method for evaluating software product quality in e- Book and the quality metrics serves as a foundation for the development of survey instruments and computer support system. It is hoped that this work would spark interest for the development of better e- Book applications.

Item Type: Article
Additional Information: Volume: 8(4)Special 2014
Uncontrolled Keywords: e-Book; Quality Criteria; ISO 9126; Software Quality; Technology Education, Malaysia
Subjects: Q Science > QA Mathematics > QA76 Computer software
Divisions: School of Multimedia Technology & Communication
Depositing User: Prof Dr. Norshuhada Shiratuddin
Date Deposited: 04 Sep 2014 00:51
Last Modified: 01 Dec 2016 07:38
URI: http://repo.uum.edu.my/id/eprint/12123

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