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Matters of demographic similarity and dissimilarity in supervisor–subordinate relationships and workplace attitudes


Abu Bakar, Hassan and McCann, Robert M. (2014) Matters of demographic similarity and dissimilarity in supervisor–subordinate relationships and workplace attitudes. International Journal of Intercultural Relations, 41. pp. 1-16. ISSN 01471767

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Abstract

Drawing upon similarity-attraction theory, self-categorization theory and leader–member exchange theory, this study investigates how dyadic relational demography affects the manner in which supervisors and subordinates evaluate relationships and key organizational outcomes (i.e., job satisfaction, affective commitment, in-role and extra-role performance).Responses are from a matched set of 28 managers and their 175 employees in a Malaysian organization.Results reveal that of five relational demographic variables examined, the strongest and most consistent are ethnic and gender similarities.Ethnicity and gender similarity in supervisor subordinate relationships have a positive association with subordinate perceptions on leader–member exchange quality.Similar patterns are found on supervisor perceptions on leader–member exchange quality for ethnicity and gender similarity. Ethnicity and gender similarity in supervisor–subordinate relationships have a positive association with job satisfaction, commitment to work group, in-role performance and out-role performance.We discuss the implications of these findings within the context of Malaysian cultural norms.

Item Type: Article
Uncontrolled Keywords: Leader–member exchange Relational demography Job satisfaction Affective commitment In-role performance Extra-role performance
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: School of Multimedia Technology & Communication
Depositing User: Dr. Hassan Abu Bakar
Date Deposited: 14 Sep 2014 04:43
Last Modified: 27 Apr 2016 03:48
URI: http://repo.uum.edu.my/id/eprint/12171

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