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Reconceptualizing intercultural competence: A phenomenological investigation of students’ intercultural experiences

Dalib, Syarizan and Harun, Minah and Yusof, Norhafezah (2014) Reconceptualizing intercultural competence: A phenomenological investigation of students’ intercultural experiences. Procedia - Social and Behavioral Sciences, 155. pp. 130-135. ISSN 1877-0428

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This paper investigates the notion of intercultural competence from the perspective of students in a Malaysian university.In-depth interviews involving fifteen culturally diverse students were conducted.Students reflected their lived experiences with cultural others and shared their perceptions of competent communication. Using phenomenological analysis of the interview data, two core themes that encompass intercultural competence emerged: acquiring cultural understanding and respecting cultural differences. These core themes indicate that intercultural competence is viewed as a relational process that must include both communication partners to mutually achieve appropriate and effective behaviors.The findings contribute into rethinking the Western perspective by bringing forth a relational perspective into the corpus of intercultural competence.

Item Type: Article
Additional Information: International Conference on Communication and Media 2014 (i-COME’14), Organised by: School of Multimedia Technology and Communication, UUM, 18 - 20 October, 2014, Holiday Villa Beach Hotel and Resort, Langkawi, Malaysia.
Uncontrolled Keywords: Intercultural competence; phenomenology;intercultural interaction; cultural context; western perspective
Subjects: H Social Sciences > HM Sociology
L Education > LB Theory and practice of education > LB2300 Higher Education
Divisions: School of Multimedia Technology & Communication
Depositing User: Mdm. Syarizan Dalib
Date Deposited: 19 Jan 2015 08:11
Last Modified: 12 May 2016 03:51
URI: http://repo.uum.edu.my/id/eprint/13007

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