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Convenience or nuisance?: The ‘WhatsApp’ dilemma

Ahad, Annie Dayani and Md Ariff Lim, Syamimi (2014) Convenience or nuisance?: The ‘WhatsApp’ dilemma. Procedia - Social and Behavioral Sciences, 155. pp. 189-196. ISSN 1877-0428

Available under License Creative Commons Attribution Non-commercial No Derivatives.

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WhatsApp sends real-time messages and is one of the world's most popular communication applications in the 21st century.While this study extends the current knowledge on the use of WhatsApp, it also highlights the challenges of WhatsApp use by young people. The purpose of this study is to examine the domestication of WhatsApp among young people, specifically the undergraduates at Universiti Brunei Darussalam. Results showed how young people perceive WhatsApp as a ‘convenient’ communication application in their everyday lives. Some of the critical issues arising from the use of WhatsApp included distractions and exposure to unregulated messages or information.

Item Type: Article
Additional Information: International Conference on Communication and Media 2014 (i-COME’14), Organised by: School of Multimedia Technology and Communication, UUM, 18 - 20 October, 2014, Holiday Villa Beach Hotel and Resort, Langkawi, Malaysia.
Uncontrolled Keywords: WhatsApp; technology; mobile phones; undergraduates; young people
Subjects: T Technology > T Technology (General)
Divisions: School of Multimedia Technology & Communication
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 19 Jan 2015 09:02
Last Modified: 27 Apr 2016 06:43
URI: http://repo.uum.edu.my/id/eprint/13020

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