Krishnasamy, Hariharan N. and Hussein, Mohd. Hafidz and Dalib, Syarizan (2014) Intercultural interaction experiences in a tertiary level institution in Malaysia. Procedia - Social and Behavioral Sciences, 155. pp. 465-470. ISSN 1877-0428

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Abstract

This paper aims to investigate intercultural interaction experiences of international students and local instructors in an institution of higher learning in Malaysia, namely, Universiti Utara Malaysia.The interaction experiences focus on verbal communication only.A qualitative approach was used to elicit information on verbal communication and the challenges faced by the participants involved, which were the Arab students and Malay instructors.Data was collected in 2010/2011.The findings show that there are challenges that both parties face when communicating verbally.The understanding of challenges faced by communicators in intercultural encounters may provide useful pointers for developing intercultural communication competence.

Item Type:	Article
Additional Information:	International Conference on Communication and Media 2014 (i-COME’14), Organised by School of Multimedia Technology and Communication, UUM, 18 - 20 October, 2014, Holiday Villa Beach Hotel and Resort, Langkawi, Malaysia.
Uncontrolled Keywords:	Intercultural interaction; international students; verbal communication; challenges; Arab students
Subjects:	L Education > LB Theory and practice of education > LB2300 Higher Education P Language and Literature > P Philology. Linguistics
Divisions:	School of Education & Modern Languages
Depositing User:	Dr. Hariharan a/l N. Krishnasamy
Date Deposited:	20 Jan 2015 03:36
Last Modified:	07 Dec 2016 02:06
URI:	https://repo.uum.edu.my/id/eprint/13072

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