Abdul Karim, Abdul Halim (2004) Structure of a story for the knowledge management practitioner. In: Knowledge Management International Conference and Exhibition 2004 (KMICE 2004), 14-15 February 2004, Evergreen Laurel Hotel, Penang.

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Abstract

More and more Knowledge Managers are now realising the importance of story telling in the dissemination of knowledge.Indeed, storytelling is a key feature of a Knowledge Culture.It turns knowledge sharing into a social activity (or rather, it is a social activity where knowledge is shared).As such, storytelling is crucial for the integration of Knowledge Management into the business process and the organisation as a whole. There is thus a need to “capture” such stories and such efforts are well underway.Although story-telling could be the most efficient way of disseminating Knowledge, Knowledge does not always come in the form of a story.The effectiveness of stories in KM suggests to us a need to recast whatever knowledge the worker has into the form of a story wherever possible.To encourage storytelling,to capture stories and to formulate stories out of workers’ experiences require Knowledge about the nature of stories.Thus Knowledge Managers need to understand the structure of stories in order to understand better how stories work in a Knowledge Organisation.This paper attempts to make clear to the Knowledge Manager the structure of a story while emphasizing how a good structure not only helps in the dissemination of knowledge but also enables Knowledge workers to appreciate the Knowledge shared.The paper presentation will include a short analysis and discussion of an example of a “Knowledge Story”.

Item Type:	Conference or Workshop Item (Paper)
Additional Information:	ISBN 983-2865-90-5 Organized by: Faculty of Information Technology, UUM
Uncontrolled Keywords:	Knowledge Stories, Tacit Knowledge, Knowledge Sharing, Knowledge Transmission, Knowledge Capture, Communities of Practice
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	College of Arts and Sciences
Depositing User:	Mrs. Norazmilah Yaakub
Date Deposited:	13 Apr 2015 08:50
Last Modified:	13 Apr 2015 08:50
URI:	https://repo.uum.edu.my/id/eprint/13839

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