Alias, Rose Alinda and Md Saad, Nor Hasliza (2004) A multiple perspectives review of knowledge management literature. In: Knowledge Management International Conference and Exhibition 2004 (KMICE 2004), 14-15 February 2004, Evergreen Laurel Hotel, Penang.

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Abstract

This paper reviews articles on knowledge management (KM) research published in journals within the disciplines of Information Systems (IS), Computer Science (CS), Information Technology (IT), Business & Management, and Sociology.Multiple Perspectives Theory (Mitroff and Linstone, 1993) was used as a theoretical framework to classify KM research into three perspectives, namely technical, organizational and personal perspectives.The multiple perspective classification of KM research is then used to analyze articles which discuss research issues related to KM.The review found that the most dominant perspective adopted mainly by researchers is the organizational (O) perspective.The O perspective is adopted mainly by researchers within the social science, and business & management disciplines.KM articles within the O perspective mainly discuss the organization’s capability to manage knowledge as a resource for competitive advantage.The technical (T) perspective of KM research is mainly adopted by researchers within the CS, IT, and IS disciplines. The T perspective of KM research discusses the technology that can be used to support KM process in an organization. Very few articles approach KM from a personal (P) perspective, which discusses attitudes and behavior of KM stakeholders.

Item Type:	Conference or Workshop Item (Paper)
Additional Information:	ISBN 983-2865-90-5 Organized by: Faculty of Information Technology, UUM
Uncontrolled Keywords:	Knowledge management, multiple perspectives, research article classification
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	College of Arts and Sciences
Depositing User:	Mrs. Norazmilah Yaakub
Date Deposited:	12 May 2015 01:27
Last Modified:	12 May 2015 01:27
URI:	https://repo.uum.edu.my/id/eprint/13894

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