Ramli, Razamin and Shamboul Ahmed, Daffallah Ismail and Kalmoun, El Mostafa (2014) An improved DSS for a local human resource development emphasizing basic TQM practice. In: Knowledge Management International Conference 2014 (KMICe2014), 12-15 August 2014, Langkawi, Malaysia.

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Abstract

Nowadays, it is very crucial to increase competency skills of unemployed fresh graduates in Malaysia so as to overcome the rising of unemployment rate.Hence, training schemes and development courses are fruitful solutions to fill up the gap between what students studied at universities and what exactly labor markets need. Therefore, in this paper we propose an improved Decision Support System (DSS) for a Local Human Resource Development (LHRD), which emphasized the Total Quality Management practice.Specifically, the output is the DSS for the incorporative LHRD model, which is further improved by the Web-based training process to enhance the overall delivery of various training and development schemes. The implementation of the model is able to increase knowledge, skills and capacities of fresh graduates, thus increase their productivity as employees along with job satisfaction.

Item Type:	Conference or Workshop Item (Paper)
Additional Information:	ISBN: 9789832078937 Organized by: School of Computing, UUM CAS, Universiti Utara Malaysia,
Uncontrolled Keywords:	decision making; decision support systems; total quality management, human resource development, Web-based training
Subjects:	T Technology > TS Manufactures
Divisions:	School of Quantitative Sciences
Depositing User:	Prof. Dr. Razamin Ramli
Date Deposited:	28 Jun 2015 08:01
Last Modified:	18 Apr 2016 06:14
URI:	https://repo.uum.edu.my/id/eprint/14675

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