Bambale, Abdu Ja’afaru and Mohd Shamsudin, Faridahwati and Subramaniam, Chandrakantan (2012) Clarifying the ambiguity surrounding Organizational Citizenship Behavior (OCB) and related behavioral constructs. International Journal in Social Science, Economics & Art (IJSSEA), 2 (1). pp. 1-6. ISSN 2088-5342

PDF Restricted to Registered users only Download (499kB)

Abstract

This paper is an attempt to provide a medium for contributing to OCB knowledge base.Though essentially literature based, however, it tries to clarify ambiguity and confusion surrounding the conceptual underpinnings and thus understanding of OCB and related constructs.Most researchers and readers find difficulty to differentiate OCB from prosocial citizenship behavior, extra-role behavior, spontaneous behavior and contextual behavior resulting to the use of the constructs interchangeably, thus leading to errors in measurement.OCB is such an important construct to organizations as it has been found to improve their effective functioning and goal attainment by lubricating and enhancing social networks. Because of the ongoing importance of OCB to organizations, employees, management and the marketplace efforts should be made to encourage more research around the construct and other related constructs.

Item Type:	Article
Uncontrolled Keywords:	Organizational Citizenship Behaviour; Prosocial Citizenship Behaviour; Extra-Role Behaviour; Spontaneous Behaviour; and Contextual Behaviour.
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	Othman Yeop Abdullah Graduate School of Business
Depositing User:	Dr. Faridahwati Mohd Shamsudin
Date Deposited:	08 Jul 2015 08:20
Last Modified:	20 Apr 2016 00:50
URI:	https://repo.uum.edu.my/id/eprint/14762

Actions (login required)

View Item