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Information seeking behaviour and international students: The role of social media in addressing challenges while abroad

Hamid, Suraya and Bukhari, Sarah (2015) Information seeking behaviour and international students: The role of social media in addressing challenges while abroad. In: 5th International Conference on Computing and Informatics (ICOCI) 2015, 11-13 August 2015, Istanbul, Turkey.

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Abstract

Social media are now becoming necessary tools for researchers, teachers and students in seeking for information. Past research conducted on information seeking behaviour highlighted the challenges of the international students and how they used social media to overcome their challenges while being abroad in new culture and unfamiliar surroundings.In order to understand how international students cope with the various challenges that they are facing, a systematic literature review (SLR) study on their information seeking behavior using social media was conducted. Results show that international students actively use social media to seek for information.Their interactions with (i) online contents, (ii) fellow international students, (iii) local students, and (iv) the local community have benefited them in overcoming their struggles.This research contributes in enriching our understanding on the types of information sought by international students in the respective host country, the role of social media in supporting information seeking process and how best universities could provide the necessary support.

Item Type: Conference or Workshop Item (Paper)
Additional Information: ISBN No: 978-967-0910-02-4 Jointly organized by: Universiti Utara Malaysia & Istanbul Zaim University
Uncontrolled Keywords: information seeking, information seeking behaviour, social media, international students
Subjects: Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
Divisions: School of Computing
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 01 Oct 2015 08:19
Last Modified: 27 Apr 2016 03:28
URI: https://repo.uum.edu.my/id/eprint/15627

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