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The possibility of water-cooler chat? developing communities of practice for knowledge sharing within global virtual teams

Zakaria, Norhayati (2008) The possibility of water-cooler chat? developing communities of practice for knowledge sharing within global virtual teams. In: Handbook of Research on Global Information Technology Management in the Digital Economy. IGI Global, pp. 81-98. ISBN 9781599048758

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Abstract

This chapter looks at a key concept called communities of practice that helps to facilitate organizational learning through increased knowledge sharing within global virtual teams.By using Granovetter’s (1974) weak ties theory, I suggest that casual acquaintances, known as weak ties have significant implications for social relationships and context, both of which can benefit virtual organizational team members. Furthermore, based on Hofstede’s (1980) cultural dimensions, I also argue that cultural factors can impact one’s willingness to share knowledge.Thus, there are three questions that guide this chapter: (1) How do social relationships and context among global virtual teams affect the development of communities of practice? (2) How does culture affect the knowledge of sharing activities? (3) What is the impact of ICTs on knowledge sharing and the emergence of communities of practice?

Item Type: Book Section
Subjects: T Technology > T Technology (General)
Divisions: College of Law, Government and International Studies
Depositing User: PM Dr. Norhayati Zakaria
Date Deposited: 18 Oct 2015 06:34
Last Modified: 18 Oct 2015 06:34
URI: https://repo.uum.edu.my/id/eprint/15775

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