Mahad, Murad and Mohtar, Shahimi and Othman, Abdul Aziz (2015) The effect of perceived trust of mobile banking services in Malaysia. International Academic Research Journal of Business and Technology, 1 (2). pp. 1-7. ISSN 2289-8433

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Abstract

Mobile banking is defined as the usage of cellular phone or other mobile gadgets to conduct the tasks of online banking using a home computer, such as reviewing the balance in the account, transfer of money between accounts, find automated teller machine (ATM) and bill payments.The low penetration of mobile banking in Malaysia, especially in terms of adoption patterns is becoming the research interest, especially when compared to the total number of cellular telephone subscriptions.The penetration rate of mobile banking in Malaysia is still in the minority.The issue of trust beliefs that may affect the user’s intention to adopt the mobile banking services. Trust is a major aspect of everyday life.Some authors define trust as wish to depend on another entity and separating the concept of trust to some interconnected components trust such as trust beliefs (e.g., benevolence, efficiency, honesty, and predictability) believe the intention, trusting behaviors, disposition to trust, and the institution-based trust.

Item Type:	Article
Uncontrolled Keywords:	Mobile banking, Disposition to trust, Institutional Trust, Interpersonal Trust, Malaysia
Subjects:	H Social Sciences > HG Finance
Divisions:	Othman Yeop Abdullah Graduate School of Business
Depositing User:	Prof. Dr. Shahimi Mokhtar
Date Deposited:	15 Nov 2015 03:14
Last Modified:	14 Apr 2016 06:47
URI:	https://repo.uum.edu.my/id/eprint/16121

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