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Linkages between supplier, customer involvement and business performance: A green supply chain investigation in the poultry industry


Ariffin, Ahmad Shabudin and Lamsali, Hendrik and Mohtar, Shahimi (2012) Linkages between supplier, customer involvement and business performance: A green supply chain investigation in the poultry industry. In: 2012 International Conference in Green and Ubiquitous Technology, 7-8 July 2012, Jakarta.

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Abstract

The aim of this study is to propose an investigation over the potential relationships between supplier and customer involvement towards business performance in poultry production. The potential role of employees' skill levels as moderating variable between the aforementioned independent and the defendant variables are discussed. Green supply chain practices and its corresponding performance indicators in the form of poultry waste management are among the important measures in the defendant variable (business performance).Based on the extensive survey of relevant literature, a research framework is then proposed. The inclusion of customer involvement (independent variable), the skill levels (moderating variable) and green supply chain practices (dependent variable) in the proposed framework is the main contribution of this study. It is expected that this study will be beneficial to poultry industry, relevant policy makers and the growing body of knowledge of supply chain investigation in the agribusiness.

Item Type: Conference or Workshop Item (Paper)
Additional Information: Print ISBN: 978-1-4577-2172-4
Uncontrolled Keywords: green supply chain, poultry, supplier involvement, customer involvement, business performance
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: School of Technology Management & Logistics
Depositing User: Mr. Ahmad Shabudin Ariffin
Date Deposited: 04 Jan 2016 01:29
Last Modified: 20 Apr 2016 00:24
URI: http://repo.uum.edu.my/id/eprint/16751

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