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Perceived faultline in virtual teams: The impact of norms of technology use

Ahmad, Rahayu (2015) Perceived faultline in virtual teams: The impact of norms of technology use. In: 19th Pacific Asia Conference on Information Systems (PACIS 2015), 05-09 July 2015, Singapore.

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Abstract

As virtual teams are naturally distributed and diverse, they are susceptible to faultline, causing teams fracturing into subgroups.The current works examining perceived faultline have mostly concentrated on collocated teams.Examining these phenomena in virtual teams deserves more attention due to the greater possibility of members making an inaccurate impression from the limited cues available. To address this need, this research presents a novel study among 200 virtual team members from various industries. The empirical findings suggested that perceived faultline negatively impact team performance through task conflict. This negative effect of task conflict however can be attenuated by norms of technology use.This emphasize the need for cultivating or deliberate creation of norms of technology use among distributed team members in helping them coping with the negative effect resulted from faultline and conflict.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: Virtual teams, faultline, conflict, norms of technology use
Subjects: T Technology > T Technology (General)
Divisions: School of Computing
Depositing User: Dr. Rahayu Ahmad
Date Deposited: 29 Feb 2016 09:20
Last Modified: 27 Apr 2016 00:23
URI: https://repo.uum.edu.my/id/eprint/17383

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