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Usability evaluation of a web-based health awareness portal on smartphone devices using ISO 9241-11 model


Hussain, Azham and Mkpojiogu, Emmanuel O.C. and Hussain, Zakaria (2015) Usability evaluation of a web-based health awareness portal on smartphone devices using ISO 9241-11 model. Jurnal Teknologi, 77 (4). pp. 1-5. ISSN 0127-9696

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Abstract

Much effort has been devoted to evaluating the usability of web-based system.With the increase in the mobile-based applications coupled with the limitations and challenges of mobile devices, it becomes mandatory to evaluate the web-based systems in the context of smartphone usability.In addition, a number of international standards/models on usability are available, but seldom used for practical usability evaluation. In this study, the popular ISO 9241-11 standard was used to evaluate a web-based health awareness portal within the smartphone mobile context.The results reveal some pointers to usability issues as well as confirmation that the web-based awareness portal is relatively usable on smartphone devices within the components defined in the models.

Item Type: Article
Uncontrolled Keywords: Usability, web-based, health portal, mobile devices, smartphones, ISO 9241-11
Subjects: T Technology > T Technology (General)
Divisions: School of Computing
Depositing User: Dr. Azham Hussain
Date Deposited: 08 Mar 2016 07:29
Last Modified: 27 Apr 2016 03:59
URI: http://repo.uum.edu.my/id/eprint/17466

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