Abu Bakar, Hassan and Halim, Haslina and Mustaffa, Che Su and Mohamad, Bahtiar (2016) Relationships differentiation: cross-ethnic comparisons in the Malaysian workplace. Journal of Intercultural Communication Research, 45 (2). pp. 71-90. ISSN 1747-5759

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Abstract

This research examines how Malaysian managers and employees interpret and embody leader–member relationships differentiation. To analyze this question, we conducted a thematic analysis of top management, middle management and supporting dialogue group discussions. Results showed that leader–member relationships differentiation is a symbol that is essential for the creation and sustenance of leader’s conceptual skills, communication openness, respect, trust, and age differentiation. These findings validate our proposition of leader–member relationships differentiation in Malaysian workplace and empirical support for the central roles of communication exchange processes in workgroups.

Item Type:	Article
Uncontrolled Keywords:	Leader–member exchange, cross-ethnic, dyad, relationships, differentiation
Subjects:	P Language and Literature > P Philology. Linguistics
Divisions:	School of Multimedia Technology & Communication
Depositing User:	Prof. Dr. Hassan Abu Bakar
Date Deposited:	17 Apr 2016 03:03
Last Modified:	17 Apr 2016 03:03
URI:	https://repo.uum.edu.my/id/eprint/17892

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