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Conceptual model of technological change on telecentre effectiveness

Mat Aji, Zahurin and Yusop, Nor Iadah and Ahmad, Faudziah and Ab. Aziz, Azizi and M. Jawad, Zaid (2016) Conceptual model of technological change on telecentre effectiveness. Computer and Information Science, 9 (2). pp. 10-18. ISSN 1913-8997

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Abstract

Telecentre effectiveness is highly related with involvement of people in the community and has been measured by the socio-economic benefit gained from the telecentre.One of the important aspects that are often overlooked in the assessment of telecentre effectiveness is the technological change. It is referred to as the overall process of continuous invention, innovation and diffusion of technology that aims at improving the quality of telecentre operations. This paper presents a conceptual model of technological change on telecentre effectiveness. In achieving this, extensive reviews of literature on related concepts were performed. Several elements of technological change that are expected to have impact on telecentre effectiveness were identified. These elements were categorized into three dimensions of technological change process, which are in accordance with the Linear Model of Innovation namely invention, innovation and diffusion. This model can be used as a basis towards getting empirical evidence on the impact of technological change on telecentre operations.

Item Type: Article
Uncontrolled Keywords: technological change, ICT, telecentre, effective usage
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions: School of Computing
Depositing User: Dr. Zahurin Mat Aji @ Alon
Date Deposited: 08 Jun 2016 06:31
Last Modified: 08 Jun 2016 06:31
URI: https://repo.uum.edu.my/id/eprint/18058

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