Adawiyah, Wiwiek Rabiatul and Mohd Shariff, Mohd Noor and Saud, Mohammad Basir and Mohd Mokhtar, Sany Sanuri (2011) Workplace spirituality as a moderator in the relationship between soft TQM and organizational commitment. International Journal of Business and Social Science, 2 (10). pp. 93-100. ISSN 2219-1933

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Abstract

This study examined the moderating effects of workplace spirituality on the relationship between soft TQM and organizational commitment on Islamic banks in Central Java, Indonesia. The study was dependent on a survey conducted on 850 employees of Islamic banks using a random sampling technique.The tool of analysis used in this study was hierarchical regression analysis.The finding of the study showed that all Soft TQM dimensions, except education and training, have positive and significant influence on organizational commitment.Moreover workplace spiritual values appear to moderate empowerment and organizational commitment associations as well as customer focus linkage with employees’ commitment towards Islamic banks. Based on the findings, implications to practice are offered.

Item Type:	Article
Uncontrolled Keywords:	Soft TQM, organizational commitment, workplace spirituality, Islamic banking.
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	School of Business Management
Depositing User:	Prof. Dr. Mohd Noor Mohd Shariff
Date Deposited:	15 Jun 2016 01:52
Last Modified:	15 Jun 2016 01:52
URI:	https://repo.uum.edu.my/id/eprint/18087

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