Mohamad, Rosli and Ismail, Noor Azizi (2013) The extent of e-business usage and perceived cumulative benefits: A survey on small and medium-sized enterprises. Information Management and Business Review, 5 (1). pp. 13-19. ISSN 2220-3796

Preview

PDF Available under License Attribution 4.0 International (CC BY 4.0). Download (786kB) | Preview

Abstract

Internet-based application (e-business) is well-recognized as a useful mean to extend business efficiency.Owing to the idiosyncratic nature of Small and Medium-sized Enterprises (SMEs), considerable works have been initiated to explain why firms within this sector embrace e-business. Despite extensive research to identify factors that explain the firm’s e-business practice, works are still limited to examining as to what extent the e-business assimilates into business operation. Furthermore, firms would experience varying degrees of benefits by deploying e-business.Therefore, this paper reports intensity of e business usage across various business processes and its relationship with cumulative benefits.A survey of 140 SMEs has revealed the diversity of e-business usage across business processes.A cluster analysis has further proposed three distinct profiles of firms based on the intensity of their e-business usage.Finally, the empirical evidence obtained has also ascertained positive association between the intensity of e-business usage and cumulative e-business benefits. Despite limitations highlighted, this paper provides evidence on the current state of e-business usage across firm operation and its likely impact to the firm operation.

Item Type:	Article
Uncontrolled Keywords:	E-business diffusion, Small and medium-sized enterprises (SMEs), E-Business benefits; Malaysia
Subjects:	H Social Sciences > HB Economic Theory
Divisions:	Tunku Puteri Intan Safinaz School of Accountancy (TISSA)
Depositing User:	Mr. Rosli Mohamad
Date Deposited:	26 Jun 2016 07:45
Last Modified:	26 Jun 2016 07:45
URI:	https://repo.uum.edu.my/id/eprint/18192

Actions (login required)

View Item