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A web presence analysis of Malaysian government agency websites


Osman, Baharudin and Abas, Azizi and Idrus, Mohd Rushdi and Sarkawi, Azizah (2006) A web presence analysis of Malaysian government agency websites. In: Proceedings of Knowledge Management International Conference & Exhibition (KMICE) , 6 - 8 June 2006 Legend Hotel Kuala Lumpur, Malaysia. Faculty of Information Technology, Universiti Utara Malaysia, Sintok, pp. 66-74. ISBN 9833282903

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Abstract

The focus of this research is to identify the Malaysian government web presence stage,quality factors based on the last update period and downloading time and the website upadating problem from webmaster view the study employed a multi-method approach such as inspection method on selected websites. URL analyse using web diagnoslic tools and e-mail survey. An analysis of 74 government agencies website shows that the majority of Malaysian government website did not achieves the expected quality with only 31 percent which has been updated less than once a month and 76 percent are poor in downloading times (more than 10 seconds).

Item Type: Book Section
Uncontrolled Keywords: Government web present diagnostic, downloading times
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: College of Arts and Sciences
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 13 Dec 2010 08:00
Last Modified: 31 Jan 2011 01:22
URI: http://repo.uum.edu.my/id/eprint/1842

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