Sarif, Siti Mahfuzah and Ibrahim, Norfiza and Shiratuddin, Norshuhada (2015) Measuring perceived helpfulness of computerized decision aid for youth. Jurnal Teknologi, 77 (29). pp. 77-83. ISSN 0127-9696

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Abstract

The nature of a decision aid is to provide assistance to the users.The assistance should be evaluated from two different perspectives, as human decision making models are mostly based on two approaches: process oriented and outcome oriented. Hence, the property of providing useful assistance (i.e., helpfulness) through a decision aid needs to consider both process and outcome factors.This study explores the constructs of measuring helpfulness through a systematic process which result in four dimensions being identified: reliability, decision making effort, decision process awareness, and confidence.A quantitative validation was also reported on measuring perceived helpfulness of a computerized decision aid for youth, known as YouthPDA.

Item Type:	Article
Uncontrolled Keywords:	Measuring helpfulness, computerized decision aid
Subjects:	Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions:	School of Multimedia Technology & Communication
Depositing User:	Dr. Siti Mahfuzah Sarif
Date Deposited:	21 Jul 2016 07:09
Last Modified:	21 Jul 2016 07:09
URI:	https://repo.uum.edu.my/id/eprint/18438

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