Mohammed, Ahmed Hani and Taib, Che Azlan and Nadarajan, Santhirasegaran (2016) Infrastructure and core quality management practices in higher education performance. International Journal of Supply Chain Management (IJSCM), 5 (2). pp. 138-143. ISSN 2050-7399

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Abstract

The literature differs by choosing the quality management practices depending on the organization's activities or the type of sector. Meanwhile, there is a differentiation in selecting the best practices, even in the same sector. Malcolm Baldrige National Quality Award has resonated with researchers as the best practices that can conform to the higher education activities. Moreover, the literature discusses the impact of quality management practices on performance through being divided into Core and infrastructure practices. This study proposes methodological framework to discuss any of these practices concerned with the Core-QMPs or Infrastructure-QMPs, influencing the possible relationship between Infrastructure QMPs, Core QMPs, and organizational performance in a clear signal that it has not been studied before, especially in Higher Education context. This study considered a starting point for further studies that related to Infrastructure and Core QMPs in Higher Education

Item Type:	Article
Subjects:	H Social Sciences > T Technology > TS Manufactures
Divisions:	School of Technology Management & Logistics
Depositing User:	Assoc.Dr. Che Azlan Taib
Date Deposited:	05 Oct 2016 07:51
Last Modified:	05 Oct 2016 07:51
URI:	https://repo.uum.edu.my/id/eprint/19160

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