Yusr, Maha Mohammed and Mohd Mokhtar, Sany Sanuri and Othman, Abdul Rahim (2013) Examining the relationship among TQM, organizational learning and innovation performance. World Applied Sciences Journal, 23. pp. 22-26. ISSN 1818 - 4952

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Abstract

TQM and organizational learning are considered as management practices that can enhance innovation performance.However, the question still remains regarding the nature of relationship among these concepts.Although there are many studies in the literature, most of them are prescriptive and case studies which did not provide evidence that can be generalized.Thus, this study examines the relationships among TQM practices, organizational learning capability and innovation performance and determines the mediating relationship between TQM and innovation performance through organizational learning.The data were collected by using on-line survey approach to manufacturing companies.One hundred and thirty nine Malaysian manufacturing companies participated in this study.The findings of this study supported all hypotheses.

Item Type:	Article
Uncontrolled Keywords:	Total quality management (TQM); Organizational learning; Innovation performance; Partial Least Square PLS
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	School of Business Management
Depositing User:	Prof. Dr. Sany Sanuri Mohd. Mokhtar
Date Deposited:	10 Nov 2016 06:48
Last Modified:	10 Nov 2016 06:48
URI:	https://repo.uum.edu.my/id/eprint/19175

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