Mohd Salleh, Nuratikah and Taib, Che Azlan (2015) Application of SPC for monitoring and managing the infrastructure at student resident hall, College of Bank Muamalat. In: Symposium on Technology Management and Logistics (STMLGoGreen), 8-9 December 2015, Universiti Utara Malaysia.

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Abstract

This research is on about the application of Statistical Process Control (SPC) for monitoring and managing the infrastructure at Student Resident Hall, College Bank Muamalat. This research was located at University Utara Malaysia (UUM) Sintok, Kedah. The objective of this research is to develop SPC methodology in managing in student resident hall in College of Bank Muamalat. In addition, these research also purpose to determine the satisfaction level about the infrastructure at the resident. SPC is an industry standard methods. It is to measure and control the quality during the manufacturing process. Meanwhile, in this research was focusing on education sectors.In this study, all the information will be answered by the student who legally registered in Student Resident Hall, College Bank Muamalat about the satisfaction of the infrastructure.The important is when this application was used, it can get to measured the accurate data about the satisfaction level of the infrastructure in the student resident hall until it can controlling the advantages and disadvantages of the infrastructure in the resident.It is hope that the outcome of this study can be as a benchmark for used as a basic guide to the colleges in managing student development.

Item Type:	Conference or Workshop Item (Paper)
Additional Information:	ISBN: 9789670910178 Organized By: School Of Technology Management & Logistics, Universiti Utara Malaysia. Collaboration With: Pusat Kerjasama Universiti-Industri Universiti Utara Malaysia
Uncontrolled Keywords:	Statistical Process Control (SPC), Infrastructure, Satisfaction, Student Resident Hall, College of Bank Muamalat
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	School of Technology Management & Logistics
Depositing User:	Assoc.Dr. Che Azlan Taib
Date Deposited:	13 Nov 2016 04:23
Last Modified:	13 Nov 2016 04:23
URI:	https://repo.uum.edu.my/id/eprint/19233

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