Glood, Salih Hajeem and Sheik Osman, Wan Rozaini and Mohd Nadzir, Maslinda (2016) A proposed path model for M-government success of Iraq. In: The International Conference on Information and Communication Technology for Transformation 2016 (IC-ICT4T 2016), 5-7 April 2016, Kota Kinabalu, Sabah.

	PDF Restricted to Registered users only Download (291kB)
	PDF Restricted to Repository staff only Download (1MB)

Abstract

Recently, most of the governments decided to employ the sophisticated technologies to provide services and information to their citizens. Mobile technology that serves as channels for accessing government services has been the critical concerns by many government organizations. In developing countries, where internet access rates are lower but mobile phone penetration is growing rapidly, exploiting mobile technology is considered as optimal option to provide service and information governmental to their citizens. Iraq is one of developing countries is trying to implement m-Government services for their citizens. Due to numerous issues and barriers such as inefficient infrastructure, lack of characteristics quality, conflicts issues, and financial issues, this initiative is still not complete yet. Moreover, using m-government services in Iraq faced several of the challenges and also the failure rate of the use m-government services among the developing countries is considered high because there is a gap between the design and the reality. Consequently, highlighting the factors that may affect m-government success among citizens is crucial. This study aims to propose a path model for m-government success among citizens based on the former studies of evaluation information systems success and various theories related to this phenomenon. As a future work, this model will be validated through distributing questionnaires among rural residents to rank the significant critical factors that effect on m-government success among rural residents.

Item Type:	Conference or Workshop Item (Paper)
Subjects:	T Technology > T Technology (General)
Divisions:	School of Computing
Depositing User:	Ts. Dr. Maslinda Mohd Nadzir
Date Deposited:	15 Nov 2016 08:48
Last Modified:	15 Nov 2016 08:48
URI:	https://repo.uum.edu.my/id/eprint/19708

Actions (login required)

View Item