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Benchmarking process of knowledge management best practice model for higher learning institution

Ismail, Halijah and Abdullah, Rusli and Jusoh, Yusmadi Yah (2016) Benchmarking process of knowledge management best practice model for higher learning institution. In: Knowledge Management International Conference (KMICe) 2016, 29 – 30 August 2016, Chiang Mai, Thailand.

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Abstract

This paper aims to propose the benchmarking process for KM Best Practice Model to suits Higher Learning Institution (HLI) environment. The need for Benchmarking of KM Best Practice Model is due to the lack of research made to confirm the Best KM Model for HLI. Benchmarking process will helps HLI to ensure continuous improvement and hopefully will uplift KM state in HLI by implementing benchmarked KM Best Practice Model due to the stagnant state of KM in HLI for the past 10 years. Method: Literature for Benchmarking were extracted to propose the right benchmarking process for HLI environment.Several KM models were extracted from the literature and reviewed. The KM Model were selected to suit the HLI environment in Malaysia, this is to ensure the KM Model selected served as the best KM model to be practice in the future or practically named internal benchmarking. Conclusion: The paper proposed Benchmarking process for KM Best Practice Model to suits HLI. The moderator for KM Best Practice Model were identified to proceed with the KM Best Practice Components effectiveness validation in the future study.This study also proposed a conceptual Model for KM Best Practice.

Item Type: Conference or Workshop Item (Paper)
Additional Information: ISBN: 978-967-0910-19-2 Organized by: College of Arts and Sciences, Universiti Utara Malaysia
Uncontrolled Keywords: Knowledge Management, Knowledge Management Best Practice, Higher Learning Institutions.
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
L Education > LB Theory and practice of education > LB2300 Higher Education
Divisions: School of Computing
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 29 Nov 2016 03:29
Last Modified: 29 Nov 2016 03:29
URI: https://repo.uum.edu.my/id/eprint/20083

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