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Antecedents of internal crisis communication and its consequences on employee performance

Adamu, Adamu Abbas and Mohamad, Bahtiar and Abdul Rahman, Nik Adzrieman (2016) Antecedents of internal crisis communication and its consequences on employee performance. International Review of Management and Marketing, 6 (7S). pp. 33-41. ISSN 2146-4405

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Abstract

This article is taking a conceptual approach to establish the relationship between organizational culture, leadership and social media content on internal crisis communication its consequences on employee performance.The concept of internal crisis communication is relatively new, therefore this article will explore the stage of development of the construct and its contrast with other related concepts.Moreover, Complexity Theory will underpin the study to understand the consequences of minor signals that trigger Internal Crisis Communication. The paper finally offered a framework to guide public relations practitioners on the implications of Internal Crisis Communication on employee performance.

Item Type: Article
Additional Information: Special Issue for "International Soft Science Conference (ISSC 2016), 11-13 April 2016, Universiti Utara Malaysia, Malaysia"
Uncontrolled Keywords: Employee performance, internal crisis communication, leadership, organizational culture, social media
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: School of Multimedia Technology & Communication
Depositing User: Mr. Bahtiar Mohamad
Date Deposited: 06 Dec 2016 08:34
Last Modified: 06 Dec 2016 08:34
URI: https://repo.uum.edu.my/id/eprint/20238

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