Mat Kasim, Maznah and Kashim, Rosmaini and Abdul Rahim, Rahela (2016) Development of a two-dimensional productivity measurement model for higher learning institutions. International Review of Management and Marketing, 6 (S7). pp. 91-94. ISSN 2146-4405

Preview

PDF Available under License Attribution 4.0 International (CC BY 4.0). Download (398kB) | Preview

Abstract

Measuring the performance of higher learning institutions (HLIs) is a must for these institutions to stay competitive and to move forward.Initiatives towards constructing a more appropriate and accurate measurement is vital. This paper focuses on formation of a productivity model that consists of efficiency and effectiveness dimensions by utilizing a non parametric method, data envelopment analysis (DEA). The identification of suitable input, output and outcome variables were done prior to the development of the model.The proposed model is validated by measuring the productivity of 16 public universities in Malaysia for year 2008. However, due to unavailability of one variable data, an estimate was used as a proxy to represent the real data.The results show average efficiency and effectiveness scores are 0.817 and 0.900 respectively and 0.754 is the overall productivity score.A total of six universities were both efficient and effective. The formation of this performance model would work as a complement method to the existing performance methods or as an alternative method in monitoring the level of performance of HLIs especially for the Malaysia public HLIs.The proposed model could be adopted in a different field or sector after priori identification of suitable and related variables of the selected context.

Item Type:	Article
Additional Information:	Special Issue for "International Soft Science Conference (ISSC 2016), 11-13 April 2016, Universiti Utara Malaysia, Malaysia"
Uncontrolled Keywords:	Productivity, Efficiency and Effectiveness, Data Envelopment Analysis
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management L Education > LB Theory and practice of education > LB2300 Higher Education
Divisions:	School of Quantitative Sciences
Depositing User:	Dr. Maznah Mat Kassim
Date Deposited:	06 Dec 2016 08:58
Last Modified:	06 Dec 2016 08:58
URI:	https://repo.uum.edu.my/id/eprint/20252

Actions (login required)

View Item