Ahmad, Norazura and Abdul Ghani, Noraida and Kamil, Anton Abdulbasah and Mat Tahar, Razman (2010) A framework for emergency department capacity planning using system dynamics approach and the theory of constraints philosophies. In: 24th European Conference on Modelling and Simulation, June 1st - 4th, 2010, Kuala Lumpur, Malaysia.

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Abstract

Patient waiting time and service delivery problems characterize health care services and are more acute in an emergency department (ED).With more patients needing care and fewer resources to care for them, ED that operates at or above capacity is inevitable. This paper is a review of work-in-progress of a study being conducted in a government hospital in Penang, Malaysia.This paper proposes a hybrid of System Dynamics (SD) approach and the Theory of Constraints (TOC) in solving health capacity planning. The potential combination of these methods will be reviewed that is hoped to reveal the synergy between the established methods in addressing the health capacity planning options for the long-term future.

Item Type:	Conference or Workshop Item (Paper)
Additional Information:	ISBN: 978-0-9564944-0-5 / ISBN: 978-0-9564944-1-2 (CD)
Uncontrolled Keywords:	Capacity planning, Emergency Department, System Dynamics, Theory of Constraints
Subjects:	Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions:	School of Computing
Depositing User:	Mrs. Norazura Ahmad
Date Deposited:	16 Jan 2017 04:14
Last Modified:	16 Jan 2017 04:14
URI:	https://repo.uum.edu.my/id/eprint/20600

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