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Examining the effect of top management commitment and end user participation on strategic information system planning (SISP) success from SMEs perspective


Raja Mohd Ali, Raja Haslinda and Mohamad, Rosli and Sudin, Suhizaz (2016) Examining the effect of top management commitment and end user participation on strategic information system planning (SISP) success from SMEs perspective. Journal of Global Business and Social Entrepreneurship (GBSE), 1 (1). pp. 8-14. ISSN 2462-1714

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Abstract

Effective IS planning is crucial in line with the growing importance of Information System (IS) in most organizations.It ensures better alignment between the IS and strategic business objectives and ultimately lead to greater value of IS to an organization.Despite efforts to understand IS planning in large organizations, works needed to examine IS planning from small and medium enterprise (SMEs) perspective in view of its unique nature of operation and dominant roles played by its top management.Therefore, this research examines the effect of top management commitment and end user participation on IS planning success.Despite various attempts to improve the response rate, only 68 out of 1,500 Malaysian SMEs responded to the questionnaire survey distributed (4.7% response rate).However, only 31 firms reported IS planning activities which were later considered for hypotheses testing.Fitting the model using Partial Least Squares (PLS) demonstrates significant effects of both top management commitment and user participation on IS planning success with top management commitment reported stronger effect than user participation.

Item Type: Article
Uncontrolled Keywords: Strategic Information System Planning (SISP), Top Management Support, User Participation, SMEs
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Tunku Puteri Intan Safinaz School of Accountancy (TISSA)
Depositing User: Mrs. Raja Haslinda Raja Mohd. Ali
Date Deposited: 08 Feb 2017 01:13
Last Modified: 08 Feb 2017 01:13
URI: http://repo.uum.edu.my/id/eprint/20876

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