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What determines adoption of e-banking among Nigerians? A conceptual approach

Salimon, Maruf Gbadebo and Yusoff, Rushami Zien and Mohd Mokhtar, Sany Sanuri (2016) What determines adoption of e-banking among Nigerians? A conceptual approach. Journal of Emerging Economies and Islamic Research, 4 (2). ISSN 2289-2559

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Abstract

Extant studies in the field of consumer behavior and information technology acceptance have established that adoption of electronic banking is determined by several factors.While several of these studies emanate from developed nations, few are available in developing countries like Nigeria.Aside, most of these studies concentrate on intention to adopt and failed to find out why customers lack trust and do not satisfy with the services render to them.Hence, this study looks into issues of trust and satisfaction of e-banking adoption and their relationship with other determinants as this will help to increase the rate of adoption of e-banking that is generally low in Nigeria.

Item Type: Article
Uncontrolled Keywords: E-banking; E-satisfaction; E-Trust; Adoption
Subjects: H Social Sciences > HG Finance
Divisions: School of Business Management
Depositing User: Prof. Dr. Rushami Zien Yusoff
Date Deposited: 02 Mar 2017 02:44
Last Modified: 02 Mar 2017 02:44
URI: https://repo.uum.edu.my/id/eprint/21267

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