Sabri, Muhammad Izwan and Affindi, Hafizul Suhaime and Puteela, Nureesan and Melan, Mustakim (2017) The impact of intelligent transportation system (ITS) on efficiency of logistics activities. In: Symposium on Technology Management & Logistics (STML–Go Green) 2016, 6th - 7th December 2016, Universiti Utara Malaysia, Sintok, Malaysia.

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Abstract

The main purpose of this study is to identify the impact of intelligent transportation system (ITS) on efficiency of logistics activities.In addition, the purpose is to show in what way the ITS impact on efficiency of logistics activities functions and performance.Based on the conceptual model theory by the Toyli et al.2008, that the efficiency of the logistics provider services had to been determined by costs, quality and service performance.The model will be tested, what is the effect when the Intelligent Transport System (ITS) is implemented.In logistics services, the company obligate to the cost, quality and the performance they perform toward the customer.Delivering service that fulfills the customer requirement will determine the quality and performance of logistics service provider. In order to find out the impact of ITS system on this model in term of performing efficient logistics activities, usage of transport information application and information communication technology in logistics related activities had been observed.Our population and sample of study will be at the Bukit Kayu Hitam area.Five company from the seven teen logistic company had been selected. During conducting this qualitative analysis, we use the instructed interview as the main research instrument to collect the data.The interviewee will be the top management of the selected company.The top management is convenient for this research design because they have knowledge and expertise in overall business operation.Then the data were analyses by using reliability analysis, descriptive analysis, and correlation analysis to determine the impacts of Intelligent Transport System (ITS) on efficiency of logistics activities. . Intelligent Transport System (ITS) is the instrument used to determine the impact of Global Positioning System (GPS), Geographic Information Systems (GIS) and Advanced Information Systems toward efficiency of logistics activities. Besides, this research is to find out the relationship between Intelligent Transport System (ITS) on efficiency of logistics activities. Lastly, the survey regarding this study was constrained by the sample size and cross-section due to the time constraints.

Item Type:	Conference or Workshop Item (Paper)
Additional Information:	ISBN 978-967-0910-37-6 Organized by: School of Technology Management & Logistics, Universiti Utara Malaysia
Uncontrolled Keywords:	Intelligent Transport System (ITS), efficiency of logistics activities, Global Positioning System (GPS), Geographic Information Systems (GIS), advanced information system
Subjects:	H Social Sciences > HE Transportation and Communications
Divisions:	School of Technology Management & Logistics
Depositing User:	Dr. Mustakim Melan
Date Deposited:	12 Jul 2017 00:46
Last Modified:	12 Jul 2017 00:46
URI:	https://repo.uum.edu.my/id/eprint/22611

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